Summer Palace - Terms and Conditions

These terms and conditions ("the Terms") govern your use of the Summer Palace website. Please read through the Terms. If you do not agree with the Terms, do not use this Website. If you do use the Website, and/or place an order, your conduct indicates that you agree to be bound by the Terms.

Pricing Policy:All products are priced in pounds sterling and include UK VAT at the prevailing rate. Prices may be changed with any prior notice, please call for the latest prices.

Notification of Changes: Any changes to our privacy policy will be placed on our website. If we decide to use personal information in a way different from that stated at the time it was collected, we will notify users by way of an email. Users will then have a choice as to whether or not we can use their information in this different manner. Information will be used in accordance with the privacy policy under which it was collected.

Complaints: We aim to deal with all complaints as effectively as possible. Our complaints handling procedure is designed to be fair, confidential, easy to use, speedy and informative. In the first instance, your complaint may be emailed to or mailed to Summer Palace, 2-4 High Street, Llandaff, Cardiff CF5 2DZ. Please give (or be ready to provide) full details of the nature of your complaint, including the products purchased, your receipt number and date, your name, address, daytime telephone number, email address and any other information which you think will assist us in resolving your problem as quickly as possible. We aim to acknowledge by email any emailed or mailed complaint within 14 days, and to conclude our investigations as soon as possible thereafter. Resolution timescale will be dependent upon the specific nature of the complaint.

Exclusion of Summer Palace liability: The information contained in the material in this Website is only for information purposes. Summer Palace, by permitting the use of this Website, does not hold itself out as providing any legal, financial or other advice. It also does not make any recommendation or endorsement as to any investment, advisor or other service or product or to any material submitted by third parties or linked to this Website. The material on this Website does not constitute advice and you should not rely on any material in this Website to make (or refrain from making) any decision or take (or refrain from taking) any action.

Summer Palace does not make any warranty or representation as to the accuracy or fitness for purpose of any material on this Website or the reliability of the access to this Website. In no event do we accept liability of any description, including liability for negligence, for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever resulting from use of or inability to use this Website. Summer Palace makes no warranty that this Website or links is free from computer viruses or any other malicious or impairing computer program. The pages contained in this Website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for not doing so. Colours are as accurate as the Website allows.

Other sites, Advertisements and Links: Summer Palace excludes all liability for any illegality arising from or error, omission or inaccuracy in material created and submitted by third parties. This Website may also contains links to other websites which are not under the control of and are not maintained by Summer Palace.

Summer Palace is not responsible for the content of websites that are referenced or linked on this website.

Copyright: Unless otherwise specified the copyright in the contents of all the pages in this Website are owned or licensed to Summer Palace, or are used with permission from the owner.

The contents of this Website may not be copied, reproduced, modified, downloaded or used in any form without the prior written permission of Summer Palace, except when this occurs incidentally while using the site for private and non-commercial use.

Jurisdiction: The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Website and its use and these terms and conditions.

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